Frequently Asked Questions
Everything you need to know about your PolarPro gear and orders.
What is the standard shipping timeframe for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for those who need their gear sooner.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy for electronic accessories?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
How do I know if a filter or mount is compatible with my camera?
Each product page features a detailed compatibility list. You can also use our 'Gear Finder' tool to filter products specifically designed for your camera model.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Does my PolarPro gear come with a warranty?
Yes, all PolarPro products are backed by a limited lifetime warranty against manufacturing defects to ensure your equipment performs when it matters most.